Legal

Privacy Policy

Last updated: 16 July 2026

This temporary Privacy Policy explains how Putra Medical Centre (“PMC”, “we”, “us” or “our”) may collect, use and protect information when you use this website or contact us through the available forms and communication channels.

This policy should be reviewed by qualified legal counsel before the website is used to collect or process live patient, applicant or customer information.

Information We Collect

We may collect information that you voluntarily provide, including:

Your name, email address and telephone number
Appointment, enquiry or service preferences
Career application information and documents
Messages or other information you choose to send us
Technical information such as browser type, device information, pages visited, approximate location and website usage data

Please do not submit medical records, identity documents, payment information or other sensitive information through a website form unless PMC has specifically requested it through an approved secure channel.

How We Use Information

We may use information to:

Respond to enquiries and appointment requests
Provide information about PMC services, doctors and promotions
Process expressions of interest or employment applications
Operate, secure and improve the website
Maintain appropriate business and administrative records
Comply with applicable legal and regulatory requirements

Submitting an appointment request does not confirm an appointment. PMC may contact you to verify the details and availability.

Cookies and Similar Technologies

The website may use essential browser storage or cookies for features such as display preferences, security and basic site functionality. If analytics or other non-essential tracking technologies are introduced, this policy and any required consent controls should be updated accordingly.

We may share information only where reasonably necessary with service providers that support website hosting, communications, administration or recruitment; with professional advisers; or where required by law. We do not intend to sell personal information.

External services such as WhatsApp, Google Maps and social media platforms have their own privacy practices. Information you provide through those services is also governed by their respective policies.

Retention

Information should be retained only for as long as reasonably required for the purpose for which it was collected, to meet operational needs, or to comply with applicable legal and regulatory obligations.

Data Protection

We use reasonable administrative and technical safeguards intended to protect information. However, no website, email or internet transmission can be guaranteed to be completely secure.

Your Choices and Rights

Subject to applicable law, you may ask to access, correct or update personal information held by PMC, or raise a concern about its handling. We may need to verify your identity before responding.

Children’s Information

Parents or legal guardians should submit information on behalf of children. Do not allow a child to submit personal information through this website without appropriate adult supervision and consent.

Changes to This Policy

We may update this policy when website features, operational practices or legal requirements change. The revised date will be displayed at the top of this page.

Contact Us

For privacy questions, contact Putra Medical Centre at dasb@putramedicalcentre.com.my or call 03-6156 4735.